01
The problem
The platform helps care professionals match care requests with care supply, and plays an important role in daily care processes.
The existing applications brought together different user groups, interests and information needs. Workflows were complex, while information needed to be dependable and clear.
02
What I found
A care professional needs to decide at a glance whether a shift fits.
Working closely with care professionals made clear which information drives that decision: when the shift is, where, and what it pays. Everything else could wait one step.
03
Choices and trade-offs
When, where and rate first
Every care request in the list shows the timing, rate and place. Details are one tap away.
Asking for availability proactively
The app asks whether someone is available tomorrow, so Attenza can call people directly when a new request comes in.
Everything for the decision on one screen
The detail screen shows travel time from home and rates per moment, with one clear button to respond.
Technically feasible from the start
Design and technical design went hand in hand with the development team, iterating within Agile.
